Terms of service

TERMS OF PURCHASE


Galvin Green AB (5561745521) operates the business galvingreen.com via the address www.galvingreen.com.



We abide by the Swedish Consumer Agency’s regulations and guidelines for e-commerce.



To all UK customers: All sales in the UK go through GALVIN GREEN (UK) LIMITED with organization number 06004092. The registered address is 24 Old Queen Street, London, United Kingdom, SW1H 9HP



We abide by the British Consumer Agency’s regulations and guidelines for e-commerce.



DELIVERY INFORMATION


Please see which countries we deliver to at Checkout.





PRICES


All prices are inclusive of VAT in the currency stated. The price that applies is the one stated on the day the customer places the order. Any shipping costs will be presented before you confirm the purchase. If you pay with an overseas payment card, the final price may be slightly different, depending on the current exchange rate, fluctuations or fees charged by your bank on the purchase in question. Please contact your bank for more detailed information.





Outside European Union



Duty and taxes: Might be due when the parcel reaches the destination



PAYMENT


1.CARDS



If you pay by credit card, no extra charges will be added, irrespective of the size of your order. We accept VISA,  MASTERCARD, AND AMEX. Your payment will be processed by Nets, which guarantees fast and secure payment. (When you make payment the sum is reserved on your account; the actual transaction will not be completed until your order is shipped). Galvin Green AB never saves any information about your card. Only Nets has access to significant card information. Minors (i.e. people under the age of 18) are not allowed to make purchases.



2.KLARNA INVOICE



Shop now – pay after delivery! When you pay via the Klarna invoice system, you can be sure of simple and secure shopping. You never need to disclose your card details, and you always pay after you have actually received your goods.



Always receive the goods before paying for them.


Payment terms – always 14 days.


You never need to reveal your card data.


Always 30 days’ right to withdraw, in accordance with the Swedish Distance and Off-Premises Contracts Act*.


Download your invoices from klarna.se


Option of partial payment



A notification fee of SEK 29 per purchase will be added. In the event of non-payment, a reminder fee will be charged, as well as penalty interest at a rate of 25.00%. On making a purchase, a credit check will be run and may result in the preparation of a credit statement. A copy of this credit statement will be sent to you by ordinary mail. Personal data are processed in accordance with the applicable legislation. Klarna processes personal data with a view to performing customer analysis, identification, credit checks and marketing. Civil registration numbers are used as customer numbers for the purposes of customer management.


Does not apply to all goods and services, such as air travel, events and customised goods. Klarna AB, Company Registration Number SE556737-0431 We reserve the right to decline or reject purchases. All Goods remain the property of Galvin Green AB until paid for in full. If for any reason the payment provider fails to charge the buyer’s account, Galvin Green has the right to request payment from the buyer by another method, either before or after delivery. Unpaid invoices will be referred to a debt collection agency.


SHIPPING COSTS

Free shipping on all orders above shipping limit. Shipping costs for Express service vary depending on the country to which you place your order. See the shipping costs at checkout.



SHIPPING DATE

We handle all orders from Monday through Friday, from 07:00 to 14:00 CET. The items are shipped immediately from our warehouse in Växjö, Sweden. Orders that arrive between Friday and Sunday or on public holidays will be processed on the following Monday, or on the next working day.



TRACKING GOODS

The same day your order is shipped, you will receive delivery confirmation by email, containing a link to the carrier’s website where you can track the delivery.



APPROVAL OF GOODS DELIVERY

As a customer, you are requested to inspect the parcel/packaging carefully before signing for the shipment. If, for any reason, you suspect that the parcel has been damaged, or that the contents may have been damaged by any kind of external influence, please make a note of this in connection with accepting the parcel. If you consider that the items may have been damaged, you may also decline to take delivery for this reason. In such cases, make sure to contact us at customersupport@galvingreen.com without delay.



RIGHT TO EXCHANGE/PURCHASE ON APPROVAL

We abide by the Swedish Consumer Agency’s regulations and guidelines for e-commerce. We apply the “purchase on approval” principle for 30 days. Returned items must be unused and in new condition; this also applies to the packaging. If you have any questions about your items or your purchase, contact us by email and we will do our best to help you.

GO TO THE EXCHANGE PAGE



IF YOU AREN'T COMPLETELY SATISFIED WITH YOUR PRODUCT,
WE WILL GLADLY ACCEPT RETURNS.


We abide by the Swedish Consumer Agency’s regulations and guidelines for e-commerce. We apply the “purchase on approval” principle for 30 days.


Returned items must be unused and in new condition; this also applies to the packaging. If you have any questions about our items or your purchase, contact us by email (customersupport@galvingreen.com) and we will do our best to help you.

GO TO THE RETURNS PAGE